Recent Why SERVPRO Posts

Choose SERVPRO of Greater Boulder for Your Fire Damage

10/22/2020 (Permalink)

House burning in the foothills of Boulder area If the unimaginable happens, SERVPRO of Greater Boulder will be there to help!

Too often in life, those things we think won’t happen...well, sometimes they do just that, they happen. The fires in our local Boulder, Colorado area have been nothing less than devastating. Our hearts and prayers go out to all of you who have been affected. Please know that we are here and we care. Let us help ease the burden of recovery; we'll bring the bags, the rags, the vacuums, the masks, and the paint…we'll help you get back. We offer exterior power washing slurry cleaning, interior smoke and odor air quality control, negative air machine rentals, carpet cleaning, ozone and hydroxyl treatments, contents cleaning, fire damage restoration/reconstruction and more!

If the unimaginable happens, we will be there to help. SERVPRO of Greater Boulder will send technicians who are experts in fire restoration. Soot and smoke damage are things we understand. Please be safe!

Call us at 303-494-2000 and we'll make it "Like it never even happened."

Call Us! We're the Fire, Smoke and Soot Damage Experts

10/22/2020 (Permalink)

Fire and Smoke Damage from House West of Boulder After the fire, we'll be there!

Very invasive, smoke and soot are able to penetrate various areas within your home causing hidden damage and odor.  Using our smoke damage, we will inspect and assess the extent of the damage to develop a plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around pipes, seeping through the holes used by the pipes to travel from floor to floor.
  • The type of smoke may greatly affect the restoration process.  Did you know that there are different types of smoke?

Different Types of Smoke

There are two different types of smoke–wet and dry.  Which means, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greater Boulder will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is unique, each one requires a tailored solution.  Rest assured, not only do we have the equipment, specific knowledge and know-how to restore your fire and smoke damage, our technicians are empathetic, respectful and will treat your space with care.

Do you need Help Dealing with Fire, Smoke or Soot Damage?

Call SERVPRO of Greater Boulder Today – 303-494-2000

IICRC Certified

9/1/2020 (Permalink)

IICRC Certified Firm Logo SERVPRO of Greater Boulder is an IICRC Certified Firm

Have you noticed this logo before and wondered what it stands for? 

The IICRC, which stands for The Institute of Inspection, Cleaning and Restoration Certification, is a not-for-profit organization that offers a certification program and set of standards for the inspection, cleaning and restoration industries to adhere to.  These standards exist not only to protect consumers, but also the professionals who work in these various industries.  Because many customers look for the certifications that the IICRC provides, it was crucial for us at SERVPRO of Greater Boulder to be a certified IICRC firm.  As one of their certified firms, we have the right to display their logo and you can find us on their Global Locator here.

About SERVPRO of Greater Boulder

SERVPRO of Greater Boulder specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Greater Boulder can also mitigate mold and mildew from your home or business.

Our Denver Metro area local response consists of three franchises positioned throughout the Denver/Boulder area ready to react quickly to the needs of our clients. With two locations and a multitude of resources locally, our teams have been ready to help make it "Like it never even happened," since 1980.

  • Certifications
    • AMRT - Applied Microbial Remediation Technician
    • ASD - Applied Structural Drying Technician
    • CCT - Carpet Cleaning Technician
    • FSRT - Fire & Smoke Damage Restoration Technician
    • IICRC Certified Firm
    • OCT - Odor Control Technician
    • OSHA - 10-hour General and/or Construction Industry Training Program
    • OSHA - 30-hour General and/or Construction Industry Training Program
    • OSHA - Other Training
    • RRRP - Lead-Based Paint Activities and Renovation
    • WRT - Water Damage Restoration Technician
    • More recently, our professionals received additional training certifications regarding COVID-19 decontamination.

What Our Customers Are Saying About Us

8/27/2020 (Permalink)

SERVPRO air movers drying out water from storm damage Our SERVPRO of Greater Boulder air movers and dehumidifiers help to dry out Andrea's home after major water damage from a severe storm.

From Andrea:

“We found out that the main floor water damage had seeped into my home office and our floors and the ceiling were pretty wet, so more demo had to be done.

After over a 12 hour day for our amazing SERVPRO [of Greater Boulder] friends, demo is done and drying is in progress. They wanted to make sure the demo was done before they left so the machines could spend the night drying out the floor...they got the job done. These people are THE BEST.

I can’t say enough positive things about this amazingly compassionate crew. Thank you from the bottom of our hearts. We will forever be grateful.”

We pride ourselves on excellent customer service.

Without happy customers, there is no SERVPRO of Greater Boulder.  Going the extra mile to make you smile is what we do and why reviews like the one above are so heartwarming!  Our teams are highly trained in water and fire cleanup and restoration all while providing the best customer service.  Call us for any help you might need: SERVPRO of Greater Boulder: (303)494-2000.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/16/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredeness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Greater Boulder today at  (303)494-2000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Broken Window and Damage to Your Store in University of Colorado?

6/4/2020 (Permalink)

The pane of a shattered window is shown. We clean and restore property damage in Boulder.

Property Damage

You never know when a projectile is going to break the window of your store and do some damage to the building. Property damage happens all the time and for many different reasons. We’ve seen tornadoes, hailstorms, flooding, car accidents, bike accidents, and damage caused by theft. The good news is that no matter what time of day, or what kind of damage you have experienced, SERVPRO® of Greater Boulder has a team of highly skilled technicians ready to respond in University of Colorado.

No Job is Too Big

In the event of a large commercial loss, we are uniquely positioned to mobilize our Disaster Recovery Team that is comprised of an elite group of large-loss specialists that are prequalified and strategically located across the nation to respond to any size disaster. Our Commercial Large Loss program clients include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Call Us Today

No matter what size or type of emergency property damage you face, SERVPRO® of Greater Boulder wants to help.  We are on call 24 hours a day and can be onsite within four hours of your call. We’ll provide commercial or residential restoration services for your home or business in University of Colorado “Like it never even happened.” Call us today at 303-494-2000.

SERVPRO® of Greater Boulder is Independently Owned and Operated.

We Can Clean Your Home or Business!

4/9/2020 (Permalink)

SERVPRO technician dressed in PPE cleaning a sitting room in a senior citizens home with cleaning equipment.. A SERVPRO of Greater Boulder trained professional carefully cleans a sitting room.

The COVID-19 (Coronavirus) pandemic has reminded all of us how important it is to properly clean the surfaces and objects we handle.

According to the Centers for Disease Control and Prevention (CDC), cleaning and disinfecting are separate processes. Cleaning removes dirt, oils and most surface germs. Disinfection kills (or deactivates) remaining germs.

SERVPRO® of Greater Boulder is qualified to clean and properly apply disinfectants according to the CDC’s protocols.

We have numerous years of experience in cleaning and disinfecting contaminants, including infectious bio hazards. We have specific training and the appropriate equipment to go beyond standard cleaning services.  More recently, our professionals received additional training certifications regarding COVID-19 decontamination.

Many SERVPRO cleaning products include products the CDC recommends for other coronaviruses (such as SARS).  The EPA has just added three more of our branded disinfectants to their approved product list!  Although there has not yet been product testing against COVID-19, we can assure our community in and around Boulder that we follow all of the CDC-recommended guidelines.

We clean and disinfect high-touch surfaces such as:

  • Counters and tabletops
  • Doorknobs
  • Light switches
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers)
  • Tablets, keyboards & other office (home or business) equipment

We also clean soft surfaces such as:

  • Carpets & rugs
  • Upholstered furniture
  • Exercise mats

The CDC recommends cleaning and disinfecting the following areas:

  • Kitchen & dining areas
  • Bathrooms
  • Schools, classrooms, conference rooms
  • Retail spaces, including
    • Sales counters
    • Racks, shelves
    • Hand-rails & elevator cars
    • Flooring, regardless of material
    • Water fountains
    • Carpets, rugs
    • Fitness equipment
    • Playground equipment

Call SERVPRO of Greater Boulder for a Proactive Cleaning Today!

We care and are Ready To Respond!  SERVPRO of Greater Boulder, 303-494-2000.

SERVPRO of Greater Boulder is independently owned and operated.

SERVPRO® of Greater Boulder Offers Continuing Education Classes to Business Professionals

4/7/2020 (Permalink)

A continuing education instructor smiles at a classroom of adult students. Boulder professionals improve your knowledge of emergency mitigation!

Are you an insurance agent, insurance adjuster, or real estate professional looking to improve your knowledge of emergency mitigation? If you are, SERVPRO® of Greater Boulder wants you to know about the ongoing credit and non-credit continuing education classes we offer to our Boulder community and franchise staff. We recognize the importance ongoing training plays in keeping staff, real estate agents and insurance adjusters up to speed on current industry standards as well as new advances in technology. We are committed to providing continuing education classes that will deepen your understanding of restoration topics such as:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

SERVPRO® of Greater Boulder wants Boulder residents to know that we are proud of the training we require our restoration specialists to undergo and we are proud to offer these continuing education classes at our facility. Our staff and team are highly trained in residential and commercial property damage restoration. We have the training and specialized equipment to respond to restore your home or business back to preloss condition. Call us today at 303-494-2000. We’ll take care of your property damage in Boulder “Like it never even happened.”

SERVPRO® of Greater Boulder is Independently Owned and Operated.

SERVPRO Can Help You Restore Your Home or Business in Devil’s Thumb

2/19/2020 (Permalink)

A SERVPRO technician is discussing services with a homeowner. SERVPRO Technicians will respond to your emergency in 24-hours in Boulder.

Did you know that Colorado was ranked as one of the top 5 states to experience major hail events in 2018? Coming in at number 3, Colorado experienced 332 hail events with hailstones of one inch in diameter or larger. You never know when a disaster may strike. Fires, floods, hailstorms and other catastrophes can occur at any time.  SERVPRO® of Greater Boulder wants residential property owners and commercial business owners of Devil’s Thumb to know that we are Here To Help. SERVPRO of Greater Boulder also can help manage the insurance paperwork and process. Here are some of the residential and commercial services we provide:

  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Sewage cleanup and removal
  • Biohazards cleanup and restoration
  • Storm damage
  • Building services
  • Commercial water damage cleanup and restoration
  • Fire damage cleanup and restoration
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team

If you find yourself dealing with hailstone or other damage form a disaster, SERVPRO of Greater Boulder wants to help. Our dedicated and highly trained technicians are available 24-hours a day to respond and to safely clean and restore damage for Devil’s Thumb business owners and property owners alike. Call us today at 303-494-2000 to find out about our cleanup and restoration services. We’ll take care of your emergency and make it “Like it never even happened.”

SERVPRO of Greater Boulder is independently owned and operated.

SERVPRO Services in Devil’s Thumb

10/17/2019 (Permalink)

Street sign in standing water with a list of SERVPRO services. When disaster strikes your home or business, SERVPRO of Greater Boulder is #Here to Help!

Why SERVPRO of Greater Boulder?

Have you ever had to wade through a pond in your living room? Or, maybe you’ve returned to a half-burned home?  We hope you never have to deal with this but if you do, it’s always good to be prepared and respond quickly. With SERVPRO® of Greater Boulder as a partner, you can be better equipped to handle problems in your Devil’s Thumb home!

Why SERVPRO?

  • Franchise professionals have the training and experience to help make it “Like it never even happened”
  • SERVPRO’s proven system helps to ensure a return to preloss condition
  • SERVPRO is available 24 hours a day, 7 days a week
  • SERVPRO is a leader in fire and water cleanup and restoration
  • We work with most insurance companies

SERVPRO doesn’t only handle fire and water damage. Other services include:

  • Storm damage cleanup
  • Mold mitigation
  • Restoration
  • Document restoration
  • Electronics restoration
  • Dry cleaning
  • Reconstruction
  • Biohazard cleanup
  • Duct cleaning
  • General cleaning

With over 1700 Franchise locations across the U.S., SERVPRO is never far away.

If your Devil’s Thumb home experiences water or fire damage, you can count on SERVPRO of Greater Boulder to be there for you.

SERVPRO of Greater Boulder is independently owned and operated.

Water Damage, Fire Damage, or Mold Damage - We Restore your Home or Business in Ara

10/15/2019 (Permalink)

Home with crushed roof due to storm damage with a fallen tree. Don’t be caught off-guard. Prepare for wind damage ahead of time.

Together we get it done.

Did you know that winds can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Ara home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO® of Greater Boulder can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Ara.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment.

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty+ mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Greater Boulder promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions; but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Greater Boulder is independently owned and operated.

How to Prepare Important Documents for a Water Emergency in Devil’s Thumb

10/10/2019 (Permalink)

Important documents in a file folder. Keep your important documents somewhere safe in Devil's Thumb.

Even though we are in a digital age these days, some people still keep paper documents filed neatly in their drawer or a file folder (or somewhere else). However, what happens if those important documents are destroyed due to a water emergency or a flood caused by a storm? It can be so hard to track down copies of those documents and this leads to unnecessary stress among other difficulties depending on what the documents are for.

SERVPRO® of Greater Boulder wants to share the following tips with the residents of Devil’s Thumb:

  • Scan and back up images to a thumb drive and keep it in a safe, dry space
  • Keep paper documents in a water-proof bag or safe
  • Laminating documents is also an option but keep in mind that lamination does not last forever
  • Some companies do offer waterproof paper that you can use in a printer

It is not too late to start moving important documents over to a digital copy or hard drive, or into a waterproof safe if that is what you prefer. No matter the method you choose, keeping the documents safe from water damage is the important part. If for some reason you do need to replace lost or damaged documents, the link below will prove to be very useful. Any residents located in Devil’s Thumb are more than welcome to call the trusted team members of SERVPRO of Greater Boulder to help come clean up water damage if needed!

SERVPRO of Greater Boulder is independently owned and operated.

Link:  https://www.fema.gov/disaster/4286/updates/replacing-lost-documents

Why You Should Use SERVPRO of Greater Boulder for Restoration

9/27/2019 (Permalink)

SERVPRO trucks with the SERVPRO brand listed on them. SERVPRO of Greater Boulder is ready to help your business or home disaster look “Like it never even happened.”

Who should I use?

At different times in life we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in Boulder is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Greater Boulder is the-fast-response you need to get relief.  Chaotic situations should be handled by professionals with the right tools to do the job efficiently. When you are choosing your clean-up and restoration specialist, you may be considering a few important things such as:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

SERVPRO of Greater Boulder is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. SERVPRO of Greater Boulder has trained professionals who are quick to respond and apply the latest equipment and techniques to make your disaster in Boulder look “Like it never even happened.”

Call SERVPRO When Disaster Strikes in Greater Boulder

9/9/2019 (Permalink)

Computer keyboard with one key stating "We can help you." SERVPRO of Greater Boulder is open 24/7

When you are in the middle of a crisis, it can be difficult to make the right decision. If your Ara home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  Maybe you notice the power line actually fell because a tree branch took it down and damaged a part of your home. 

You call SERVPRO of Greater Boulder. We are centrally located in Boulder, and are efficient, experienced, and open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, mold damage, storm damage, fire and smoke damage, and even flood damage. That’s right, SERVPRO of Greater Boulder comes when you call, and we show up ready to work. If you need a restoration company, please consider us because we can make your problem or damaged area look “Like it never even happened.”

Ease your Burden when Disaster Happens near the University of Colorado

9/5/2019 (Permalink)

Picture of four little houses with rain, fire, lightning, and people When disaster strikes, SERVPRO of Greater Boulder is there for you.

When disaster strikes…

Your home near the University of Colorado represents a lifetime of hard work and a place where family and roots are important.  Loved ones gather here and some of your most endearing and precious memories are made.

When a disaster strikes your home near the University of Colorado, whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life. When these things happen and stress is high call us. Our professionalism and rapid response time, as well as our nonintrusive clean up and exit should do much to ease the burden you are bearing. SERVPRO of Greater Boulder wants to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO of Greater Boulder means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible near the University of Colorado.  Please contact us at 303-494-2000 and we will be there to help.

Let SERVPRO of Greater Boulder bring the Clean-Up Equipment

8/29/2019 (Permalink)

House on fire with flames and smoke coming out of the roof When the Unimaginable happens, SERVPRO of Greater Boulder is Here to Help

It won’t happen to us:

“I don’t need to think about that. It won’t happen to us” says one spouse to another. They flip the light switches and drift off to sleep. A spark happens near wood; a flame is created inside a wall; and, before you know it you are answering questions from an insurance adjuster. You don’t know who you want to use to start the clean-up ball rolling in Greater Boulder, but you need it done.

It happened to us:

It seems too often that those things in life we think won’t happen—happen. They happen and we’re left holding the bag. Don’t allow yourself to be another victim. Let us bring the bags…    …the rags, the vacuums, the masks, and the paint…

What do we do?

Call us at 303.494.2000 if the unimaginable happens and we will be there to help. SERVPRO of Greater Boulder will send technicians who are experts in fire restoration. Soot and smoke damage are things we understand.